Cleanliness Is Next To…

Thoughts From the Coffee Table: Cleanliness is next to….the devil in the details.

One of my brother-in-laws is coming to visit! Throughout the week the hubby and I have been tidying up the house to prepare. This morning, putting the finishing touches on the bathrooms and kitchen I was struck by something I do at the very last minute each time we are expecting people. I fill the soap dispensers.

Until this morning I have never really thought about why I do this religiously, and why, after they are refilled, that I am more likely to use the refill package to wash my hands rather than risk a reduction in the dispenser.

I think it has to do with a sense of showing that you really do care enough to make sure tiny details, likely unimportant to our guest, are considered.

I am working on a project right now that is consuming my mind and energy, mostly because I am cognizant of the tiny details that are important to get it right the first time. I am trying to balance that focus with the need to just get going, and allowing some mistakes. That is a tightrope for me. I can overanalyze anything to death if allowed.

So today, as practice, I am going to use every soap dispenser in the house, leaving all less than perfect!

Until I run to refill them all at the sound of the doorbell…

About the author, Michael

I am an executive leader, sales trainer, and author, with over 25 years of experience delivering motivational speeches and training sessions to audiences worldwide. I have a unique range of experience, from my beginnings as a Catholic school teacher to managing hundreds of people and hundreds of millions of dollars as Vice President of US Sales for two global medical device companies.

In 2016, I published my first book, Tell Me More, to share my leadership mantra. Through a strategy of active listening and observational questioning, we become better leaders, better sales people, and we can deliver on phenomenal customer experiences. Through this podcast, we’ll see how the Tell Me More process is at work in the business world today.

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