Episode 006 – Morton Williams Supermarkets

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Morton Williams is a beautifully organized store, using every inch of space like a work of art.  Cereal boxes are all perfectly aligned, and you have the sense that if you took down one bottle of salsa, it would be replaced without you knowing before you turned around.  The selection of foods at the “deli” is feast for the stomach, eyes and definitely the nose.

Watching the team flow effortlessly through their jobs made me admire the training plan.  This business is smooth and I had to know more in my interview with owner and VP Steve Sloan.  Our talk covered their real business challenges, the focus for growth and a commitment to keeping brick and mortar stores strong.

Morton Williams is a family-owned and operated food retailer of fifteen stores in New York Metropolitan area, in business since 1946. Each store is designed to reflect the needs of the individual neighborhood.

Learn more at: www.mortonwilliams.com

About the author, Michael

I am an executive leader, sales trainer, and author, with over 25 years of experience delivering motivational speeches and training sessions to audiences worldwide. I have a unique range of experience, from my beginnings as a Catholic school teacher to managing hundreds of people and hundreds of millions of dollars as Vice President of US Sales for two global medical device companies.

In 2016, I published my first book, Tell Me More, to share my leadership mantra. Through a strategy of active listening and observational questioning, we become better leaders, better sales people, and we can deliver on phenomenal customer experiences. Through this podcast, we’ll see how the Tell Me More process is at work in the business world today.

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